Last updated: April 15, 2026.
1. Identity of the Controller
This Privacy Policy applies to the website pollenhousepress.online and to any communication published under the trade name Pollen House Press. Pollen House Press is a trade name used exclusively by CASA DE POLEN COMUNICACAO E COMERCIO DE LIVROS LTDA, a Sociedade Empresária Limitada active since April 2, 2026, registered under CNPJ 66.171.245/0001-90, with principal office at R. Teodureto Souto, 567, Cambuci, São Paulo, SP, CEP 01.539-000, Brazil. Any reference in this Policy to "we", "our" or "the house" is a reference to CASA DE POLEN COMUNICACAO E COMERCIO DE LIVROS LTDA. The trade name is not licensed to, franchised to or shared with any third party.
2. Information We Collect
We collect only the information that is necessary for the house to answer inquiries, evaluate editorial proposals and keep basic records of our contacts. This may include:
- Name and surname provided by the visitor;
- Email address and telephone number, when provided voluntarily;
- A short written description of the proposal, question or matter being sent to us;
- Basic technical information such as browser type, approximate location by region and pages visited on this website, collected for security and performance purposes.
3. How We Use the Information
The information collected is used exclusively for the following purposes:
- To reply to a contact request, editorial proposal or general inquiry;
- To evaluate whether we are able to receive or take on a particular project;
- To keep a record of our correspondence, as expected of a publishing house;
- To comply with legal, tax and accounting obligations under Brazilian law.
We do not sell, rent or trade the information collected. We do not send promotional newsletters as part of our regular practice. If we later create a subscription list for readers, subscription will be explicitly opt in and the visitor will be able to unsubscribe at any time.
4. Legal Basis for Processing
Processing of personal data by the house is based, as applicable, on the consent given by the visitor when submitting a contact request, on the pre contractual and contractual relationship between the house and its authors, translators and clients, on the legitimate interest of the house in keeping records of professional communications, and on the fulfillment of legal and regulatory obligations. This treatment observes Federal Law 13.709/2018 (General Data Protection Law, LGPD).
5. Sharing of Information
Personal data collected through this website are not shared with third parties for commercial purposes. Data may be shared only in the following situations: (a) with service providers strictly necessary for the operation of the website and correspondence of the house, under confidentiality obligations; (b) when required by a court order, competent authority or by applicable law; (c) to protect the rights, safety or property of the house, its authors and clients or the public.
6. Retention
Contact information and correspondence records are kept for the period necessary to serve the purposes for which they were collected and to comply with legal retention obligations applicable to editorial businesses in Brazil. After that period, the information is either deleted or archived under appropriate confidentiality safeguards.
7. Security
The house applies reasonable technical and organizational measures to protect the information under its control, including restricted access to correspondence, secure storage of records and periodic review of these measures. No system, however, is entirely free of risk, and the house cannot guarantee absolute security of transmissions made through the internet.
8. Cookies
This website may use cookies and similar technologies strictly necessary for the correct display of pages and for basic security and performance monitoring. It does not use cookies for advertising profiling or for tracking visitors across unrelated websites. Visitors may configure their browsers to refuse cookies, in which case some functions may not operate as expected.
9. Rights of the Data Subject
Under the LGPD, the visitor has the right to confirm the existence of processing, to access his or her data, to correct incomplete or inaccurate data, to request anonymization or deletion of unnecessary data, to withdraw consent and to obtain information about the shared use of data, among other rights. Requests may be sent to the contact channels listed below.
10. Contact for Privacy Matters
All questions about this Privacy Policy or about the processing of personal data by the house should be sent to:
CASA DE POLEN COMUNICACAO E COMERCIO DE LIVROS LTDA
R. Teodureto Souto, 567, Cambuci
São Paulo, SP, CEP 01.539-000, Brazil
Email: camidourado@gmail.com
Telephone: (11) 2609-2114
11. Updates to This Policy
This Policy may be updated from time to time to reflect changes in our practices, in the technology used or in applicable law. The date of the most recent update is shown at the top of this page. Material changes will be announced on this same website.